Houston Sleep Health

Your Privacy.
Our Responsibility.

Learn how information shared through our website may be collected, used, and protected—and how to contact us with questions about your privacy.

Website Privacy Policy

This Privacy Policy explains how Houston Sleep Health handles information collected through houstonsleephealth.com and related website inquiries.

It describes information you provide, information that may be collected when you browse, and the choices available to you.

Information You Share With Us

When you complete a website form or contact our team, you may provide information such as:

  • Your name, email address, and telephone number.
  • The subject of your inquiry and any message you choose to include.
  • Appointment preferences or other details you voluntarily provide when requesting assistance.
Please avoid sending Social Security numbers, payment card details, medical records, or detailed health information through a general website form or ordinary email. Contact our team for an appropriate way to share sensitive information.

Information Collected When You Browse

Website hosting and related technologies may collect technical information, including your IP address, browser type, device information, pages requested, referring website, and the date and time of your visit.

This information may help operate the website, troubleshoot errors, monitor performance, and detect suspicious activity.

How Information May Be Used

Information collected through this website may be used to:

  • Respond to questions and requests for information.
  • Coordinate appointment inquiries and communicate about your request.
  • Maintain, secure, and improve website functionality.
  • Prevent spam, misuse, and unauthorized activity.
  • Meet applicable legal obligations and respond to lawful requests.

Cookies and Third-Party Features

Cookies are small files stored on your device. Website features may use cookies or similar technologies to support functionality, remember preferences, or understand website usage.

Third-party features, such as embedded videos, maps, or external scheduling tools, may collect information when loaded or used. Their handling of information is described in their own privacy policies.

You can manage or delete cookies through your browser settings. Restricting cookies may affect some features. Where a website consent tool is provided, you can also use it to manage the choices it offers.

When Information May Be Shared

Information may be shared with service providers that support website hosting, communications, security, or appointment coordination, as needed to provide those services.

Information may also be disclosed when required by law, in response to valid legal process, or where permitted by law to address fraud, security concerns, or threats to the rights and safety of others.

Information you submit directly to an external service is also subject to that service’s privacy practices.

Medical Information and Patient Privacy

This website Privacy Policy is separate from a HIPAA Notice of Privacy Practices. It does not replace the notice governing protected health information maintained by the practice.

For information about how medical information may be used or disclosed, your rights concerning that information, or how to obtain the practice’s Notice of Privacy Practices, please contact our team.

Submitting a website inquiry does not, by itself, establish a provider–patient relationship. This website is not intended for medical emergencies. If you are experiencing an emergency, call 911.

Security and Information Retention

No website, email system, or method of electronic transmission can guarantee complete security. Please use care when deciding what information to submit online.

Retention periods may vary according to the type of information, the purpose for which it was collected, and applicable legal, recordkeeping, and operational requirements. Medical records may be subject to different retention requirements from website inquiries.

Your Choices and Privacy Requests

You can choose not to provide information through website forms. However, certain details may be needed to respond to your inquiry or coordinate your request.

Depending on applicable law and the information involved, you may have rights to request access, correction, or deletion, or to exercise other privacy choices. These rights may be subject to exceptions.

To ask about information submitted through the website, contact us using the details on this page. Identity verification may be necessary before a request can be processed. Requests involving medical records are handled through the practice’s patient privacy procedures.

Children’s Privacy

Website inquiries concerning a child should be submitted by a parent or legal guardian. Children should not independently provide personal or medical information through general website forms.

If you believe a child has submitted personal information without appropriate authorization, please contact us so the situation can be reviewed.

Links to Other Websites

Our website may link to external websites for educational resources or other services. Those websites operate under their own privacy policies and terms.

Please review their policies before providing personal information. This policy does not govern information collected directly by other websites.

Changes to This Policy

This policy may be updated to reflect changes in website features, information-handling practices, or applicable requirements. Updates will be posted on this page, with additional notice where required by applicable law.

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